SK | CZ | HU | DE

0940 988 865

Privacy Policy

1. Data Controller

The controller of personal data is:

VALEORA s.r.o.
Kúpeľná 30/3
811 02 Bratislava
Slovak Republic
Company ID (IČO): 57615713
E-mail: office@valeora.sk
Phone: +421 940 988 865

2. Legal Basis for Processing Personal Data

We process personal data in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council (GDPR), Act No. 18/2018 Coll. on Personal Data Protection, and Act No. 452/2021 Coll. on Electronic Communications.

3. What Personal Data We Process

Through the contact form, we may process, in particular:

  • first name and surname,
  • e-mail address,
  • phone number,
  • company name,
  • message content,
  • other data voluntarily provided by the visitor.

When you visit the website, we may also process technical data, such as:

  • IP address,
  • device type,
  • browser type,
  • operating system,
  • visited pages,
  • time of visit,
  • data obtained through cookies.

4. Purpose of Processing Personal Data

Contact Form

We process personal data for the purpose of:

  • handling inquiries,
  • communicating with individuals interested in our services,
  • preparing price quotations,
  • taking steps prior to entering into a contract.

The legal basis is Art. 6(1)(b) of the GDPR – processing is necessary to take steps at the request of the data subject prior to entering into a contract or for the performance of a contract.

Marketing and Analytics

We may also process personal data for the purpose of:

  • measuring website traffic,
  • evaluating marketing campaigns,
  • remarketing,
  • ad optimization.

The legal basis is Art. 6(1)(a) of the GDPR – the consent of the data subject.

5. Retention Period of Personal Data

We retain personal data for the period necessary to fulfill the purpose of processing:

  • data from the contact form for a maximum of 24 months from the last communication,
  • data related to a contractual relationship for the period required by legal regulations,
  • marketing and analytical data until consent is withdrawn or for a maximum of 5 years.

6. Recipients of Personal Data

Personal data may be made available to the following categories of recipients:

  • web hosting provider,
  • e-mail service provider,
  • IT support provider,
  • accountant or accounting company,
  • Google Ireland Limited,
  • Meta Platforms Ireland Limited.

7. Data Transfer to Third Countries

Some third-party services, particularly Google Analytics, Google Ads, and Meta Pixel, may involve the transfer of personal data outside the European Economic Area. Such transfers are carried out only in compliance with the GDPR, specifically based on an adequacy decision by the European Commission or standard contractual clauses.

8. Rights of the Data Subject

The data subject has the right to:

  • access their personal data,
  • rectification of incorrect personal data,
  • erasure of personal data,
  • restriction of processing,
  • data portability,
  • object to processing,
  • withdraw consent to processing,
  • lodge a complaint with a supervisory authority.

9. Supervisory Authority

Office for Personal Data Protection of the Slovak Republic
Hraničná 12
820 07 Bratislava 27
Web: https://dataprotection.gov.sk

Cookie Policy

1. What Are Cookies

Cookies are small text files stored on a visitor's device when browsing a website. They help ensure the proper functioning of the website, analyze traffic, and evaluate marketing campaigns.

2. What Cookies We Use

Necessary Cookies

These cookies are required for the proper functioning of the website. Without them, certain parts of the website might not function correctly.

The legal basis is the legitimate interest of the data controller.

Analytical Cookies

The website may use Google Analytics 4 to measure traffic, analyze visitor behavior, and improve the website.

Analytical cookies are used only with the visitor's consent.

Marketing Cookies

The website may use Google Ads and Meta Pixel services to measure conversions, conduct remarketing, and display relevant advertising.

Marketing cookies are used only with the visitor's consent.

3. Third-Party Tools Used

  • Google Analytics 4 – Google Ireland Limited
  • Google Ads – Google Ireland Limited
  • Google Tag Manager – Google Ireland Limited
  • Meta Pixel – Meta Platforms Ireland Limited

4. Cookie Management

Upon the first visit to the website, a cookie banner is displayed, through which the visitor can accept all cookies, reject optional cookies, or configure individual cookie categories.

Consent to the use of cookies can be changed or withdrawn at any time.

5. Contact

In case of any questions regarding personal data protection or the use of cookies, you can contact us:

VALEORA s.r.o.
E-mail: office@valeora.sk
Phone: +421 940 988 865

Notice: To ensure compliance with the GDPR, the cookie banner must be configured in such a way that Google Analytics, Google Ads, and Meta Pixel are not triggered before the visitor grants their consent.